As part of our Total Customer Satisfaction Policy at CIS we will accept any return from a customer who has purchased the product(s) from Cannabis Irrigation Supply with the following stipulations.
TO RETURN A PRODUCT:
Please call us at 844-420-4100 for an RMA number (Return Authorization).
RETURNS WITHIN 30-DAYS
We offer a no hassle 30-Day Money Back Guarantee. If for any reason you are not satisfied with your purchase from us, you may return the item(s) for a full credit on the purchase price. Shipping charges are not refundable.
RETURNS AFTER 30 DAYS & CANCELLATIONS
MISSING ITEM(S) IN SHIPMENT
Upon receipt of your order shipment, please inspect the shipment for correct and complete order fulfillment. If you do not contact Cannabis Irrigation Supply within 7 business days after receipt, we will assume the shipment has been correctly and completely filled.
I RECEIVED THE WRONG ITEM(S)
We stand by our commitment to providing you with the highest quality service. If you received the wrong item in your order, we want to fix the problem. Please contact a Customer Service Specialists no later than 7 days after receipt at (toll free) 844-420-4100 or email FROM HERE.
If you have a store credit with us (due to a return or other situation) you can request that the credit be used to cover some or all of the costs of future orders until the credit has been exhausted. Store credit does not expire, cannot be redeemed for cash, and products purchased using store credit cannot be returned for cash. If you'd like to check your store credit balance or place an order using store credit please call us prior to placing the order.